Managed IT Services
Supporting Business and Invdiviuals in the Granite City, Il and St. Louis Metro Area
TechDoc GC provides managed IT services for small businesses in Granite City, Illinois and the St. Louis Metro area. We help companies stay secure, supported, and productive with practical IT services tailored to their size and needs.
What Managed It Services Can Include
Managed IT services from TechDoc may include system monitoring, proactive maintenance, software support, patching, antivirus management, hardware health checks, user support, and general day-to-day technology help for small businesses.
Local Business IT Support
TechDoc works with local businesses that want dependable support without the complexity of a large enterprise provider. Our goal is to help small businesses keep technology working smoothly and securely.
MSP- Personal - Basic
40$Every monthSimple coverage for PC or MacValid for 12 months- Coverage for 1 Computer
- 2 Monthly Live Remote Support Sessions
- PC or Mac Security Hardening
- Antivirus and Firewall updates
- Windows/ Mac Security Hardening
- Patch Management and System Monitoring
- Reduced Dispatch Rates
- Parts at Cost
MSP- Starter Remote
100$Every monthFor solo professionals & micro-offices (up to 2 PCs)Â- Coverage up to 2 computers
- 4 remote support sessions / month
- PC or Mac Security Hardening
- Antivirus & Firewall updates
- Windows/Mac security hardening
- Patch management & system monitoring
- Reduced on-site dispatch rates
- Parts at-cost
- Security patching, monitoring, and system optimization
MSP- Small Business Remote
200$Every monthFor offices up to 4 PCs (+$50/extra PC, max 6)Â- For offices up to 4 PCs (+$50/extra PC, max 6)
- 8 remote support sessions / month
- Malware removal
- Software installation & configuration
- Email & printer setup
- Reduced on-site dispatch rates
- Parts at-cost
- Priority same-day remote response
- Security patching, monitoring, and system optimization
MSP- Business Pro Remote
350$Every monthFor offices up to 8 PCs (+$40/extra PC, max 12)Â- For offices up to 8 PCs (+$40/extra PC, max 12)
- 20 remote support sessions / month
- Reduced on-site dispatch rates
- Parts at-cost
- Priority same-day remote response
- Security patching, monitoring, and system optimization
- PC internal cleaning (1/month until all serviced)
- Upgrade & health reports
- Driver maintenance & replacement
- System optimization
- 1 Scronis Cloud Backup License ($50/additional PC)
MSP- Business Plus Remote
500$Every monthFor offices up to 12 PCs (+$35/extra PC, custom quote >12)Â- For offices up to 12 PCs (+$35/extra PC, custom quote >12)
- 30 remote support sessions / month
- Full consulting & upgrade planning
- Priority service window (4-hr resolution target)
- 2 Acronis Cloud Backup licenses ($50/additionatch Management
- Discounted Dispatch Rate: $90/hr
- Parts at-cost
- Security patching, monitoring, and system optimization